Welcome

We are delighted to have you as our guests and we are committed to ensuring that your stay with us is enjoyable, whether you’re here for business or pleasure. Our priority is your comfort and satisfaction and we take immense pride in maintaining high standards of service with the help of our dedicated team.

While you’re here, we encourage you to explore our local area and in particular the iconic Notting Hill, Portobello Road and Hyde Park. Start your day with a continental buffet breakfast at our sister property, The Phoenix Hotel or unwind at the end of your day at the hotel bar located next door.

Should you require any assistance or have any special requests during your stay, our attentive Reception team is just a phone call away. 

Thank you for choosing The Kensington Gardens Hotel. We hope your time with us will be memorable!

Check-in/Check-out
Reception
Breakfast/Bar
Location
FAQs
Phoenix Hotel

Check-In/Check-Out

Our reception is open 24 hours a day and is managed from our sister hotel (The Phoenix Hotel London) which is located next door. Please head straight to the Phoenix Hotel London for check in/out and any other assistance you may require.

Check in is at 1pm and check out is at 11am daily. Early check in or late check out will incur an additional charge. Please speak to reception for changes to your reservation. We have a luggage store room where guests can store their bags until they are ready to leave.

Kensington Gardens Hotel is a listed building and does not have a lift, if you require assistance with your luggage, please do speak to reception.

Check-In

1pm

Check-Out

11am

Luggage Store

Available Next Door

Reception

Our reception is open 24 hours a day and is managed from our sister hotel (The Phoenix Hotel London) which is located next door. 

Our reception team can assist you with any queries about your room and stay with us. They can recommend tourist attractions, theatre shows, exhibitions, things to do in London and places to eat and drink. They can help with directions, getting around and booking taxis. If you want to get out of London for the day, our hotel works with a number of tour operators and we can organise an excursion for you.

Reception can be contacted in person or by calling on the phone in your room.

Kensington Gardens Hotel

The Phoenix Hotel